Privacy Notice

1. Who We Are

Scrub Scholar (“we,” “us,” or “our”) is the data controller for the personal data collected through our website and services. This Privacy Notice explains how we collect, use, share, and protect your personal data.

2. Personal Data We Collect

We may collect the following categories of personal data:

• Identity and contact data: name, email address, and any information you provide when creating an account or contacting support.
• Account data: login credentials, profile information, and subscription details.
• Usage data: pages visited, features used, time spent on the Service, and other analytics data.
• Device and technical data: IP address, browser type, operating system, and device identifiers.
• Communications: messages, feedback, and support tickets you send us.

3. How We Use Your Data

We use your personal data for the following purposes:

• To create and manage your account and provide the Service.
• To process payments and manage subscriptions (via our Merchant of Record, Paddle).
• To communicate with you about your account, updates, and support requests.
• To improve the Service, develop new features, and conduct analytics.
• To ensure security, prevent fraud, and enforce our Terms of Service.
• To send marketing communications, where permitted by law and with your consent where required.

4. Legal Basis for Processing

We process personal data on the basis of: (a) performance of a contract with you; (b) our legitimate interests (e.g., improving the Service and ensuring security); (c) your consent (e.g., for marketing communications); and (d) compliance with legal obligations.

5. Data Sharing

We do not sell your personal data. We may share it with:

• Service providers: hosting, analytics, customer support, and email delivery providers who process data on our behalf.
• Merchant of Record (Paddle): for payment processing, subscription management, tax compliance, and invoicing. Paddle acts as an independent controller for its own processing.
• Professional advisers: legal, accounting, and insurance professionals where necessary.
• Authorities: where required by law or to protect our rights.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When no longer needed, we delete or anonymize it securely.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data; to data portability; and to object to certain processing. To exercise these rights, contact us at support@scrubscholar.org. We will respond within one month.

8. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and regular security reviews. However, no method of transmission or storage is completely secure.

9. Cookies and Tracking

We use cookies and similar technologies to operate the Service, analyze usage, and personalize your experience. Essential cookies are necessary for the Service to function. Analytics and marketing cookies are used only with your consent where required by law. You can manage your cookie preferences through your browser settings.

10. International Transfers

Your personal data may be transferred to and processed in countries outside your jurisdiction. Where required, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

11. Changes to This Notice

We may update this Privacy Notice from time to time. We will notify you of material changes by email or by posting a notice on the Service.

12. Contact Us

If you have questions or concerns about this Privacy Notice or our data practices, please contact us at support@scrubscholar.org.